LiveHelp is a live customer support software for your site that enables visitors to communicate with you (or your sales representatives) in real time through web based chat. By delivering live support, your site visitors don't have to leave your website or wait for an email reply to get answers to their questions. They just click a live help button and are connected with one of your customer service representatives.

LiveHelp will help you increase your sales by providing live one-on-one customer support on your website! Another great feature of LiveHelp: you can proactively invite visitors to chat with you. Using the LiveHelp software, you can see who is browsing your website in real time and invite them to chat with you!

Benefits:

• Communicate with your customers instantaneously in real time!
• Respond to customer inquiries at any time
• Increase sale conversion rates
• Increase revenues and reduce costs such as those associated with phone calls and 800 numbers
• Completely web based! Access LiveHelp from anywhere in the world
• Experience the benefits of closing more sales through one-on-one support

Key Features:

• Easy-to-use Windows XP like User Interface
• Entirely web based. Use the application from anywhere with web access!
• Web-based monitor for tracking incoming requests
• Monitor alerts you (by playing a sound) when there is an incoming request
• Proactively invite your visitors to chat. Pull clients and increase your sales
• Track your site visitors in real-time
• Register as many representatives and departments as you want
• Easily display the LiveHelp button on any page of your website
• Add any number of automated replies and commands, push images, messages and URL's by just selecting a command from a list box!
• Your support calls are evenly distributed among your representatives
• Set how many requests each of your live support representatives can handle
• Transfer calls to any other department with just a click
• If live help is unavailable, the user is prompted to leave a message
• Offline/Online Status Icons. Visitors to your website will immediately know whether you're on-line or offline
• Save chat transcripts to your website database for later review
• And much more!

Pricing Information:

Special Introductory Offer: No Setup Fee!

RE Web Solutions is offering our LiveHelp Add-on to new and existing clients for an additional fee of only $24.95/month. Compare this pricing to similar products such as LivePerson, which costs $99.00/month per sales representative (with our version you can have unlimited sales representatives).

Why is our version so inexpensive when our features are comparable to other more expensive products? Simply because we want your real estate website to be a great success, and are glad to help in any way we can!

Click here to launch the
Online Demo!

Below is the button visitors will see on your website. When they click on it, they will be connected to one of your representatives. If no one is online, they will be asked to leave a message.